Pathway logo including a green circle with a white symbol of a house

How we can help you

The Pathway Social Franchise Model

Pathway’s social franchising approach has been funded by the Health Foundation.

Social franchising offers a defined, not-for-profit method to replicate and scale proven interventions. Our franchise model supports NHS organisations to deliver our proven intervention to defined quality standards. The primary aim of a social franchise is to maximise social benefit, which is what distinguishes it from the commercial use of franchising methods.

Pathway’s social franchise approach aims to increase the adoption of the Pathway hospital team model nationally by making it as easy as possible for local NHS service providers to adopt the model. It also ensures Pathway's growing body knowledge and expertise can be made available across the NHS.

Why the Pathway Franchise?

Pathway has extensive experience supporting hospitals to run the Pathway team model successfully. There are currently 10 Pathway teams in the UK, supporting over 3,500 patients every year. The first of these has been running since 2010.

The benefits of becoming a Pathway franchisee:

Proven service model:

Pathway’s model is a tried and tested intervention, with peer reviewed studies supporting its effectiveness. The comprehensive support Pathway offers franchisees ensures fidelity to this model.

Team and service stability:

Ongoing support from Pathway builds in long term stability, and protects teams from the impact of staff turnover. Support with recruitment, induction and training protects teams from losing the expertise of key staff.

Quality improvement and monitoring:

Our support around data management, reporting outcomes and peer-led quality assessments enables continuous service improvement, and also builds the evidence base and credibility of the hospital team model

Service Security:

A third-party contract provides a safeguard against ‘mission drift’, and protects the integrity of the service model against competing hospital and commissioner pressures.

Support network:

The Pathway franchise network, together with online manual and telephone support, fosters connections between teams. It enables them to share best practices and develop a collective movement to build momentum for wider systemic change.

Brand profile:

Pathway have a national profile and can work with teams to lever additional resources and partners

A Pathway Team in your area

Our franchise offer can be described through three phases:

1
Service Development Support
2
Service Start Up Support
3
Ongoing support

Service Development Support

Pathway’s previous experience is that many local areas require substantial support before a new hospital site is ready to host a Pathway team. Working with local commissioners and providers Pathway can provide a bespoke package of support through any necessary preliminary steps:

Engaging local stakeholders

Securing funding for a local needs assessment

Delivering a needs assessment

Building a business case

Securing funding for a hospital team

Designing a team and creating a service specification

Advising on procurement

Pathway franchisees will be asked to:

  • Fund initial setup and ongoing support fees
  • Ensure that their service meets the minimum operational standards defined in the franchise agreement and our Operations Manual
  • Share regular monitoring and performance data with Pathway
  • Participate in annual peer reviews and attend relevant Pathway events
  • Contribute to the development of the Pathway clinical network by sharing local innovations and learning

Pathway Franchisee Profile

Alongside a commitment to collaborating with Pathway, our main expectation of potential franchisees is that they share Pathway’s core values: generosity, kindness, compassion, and a fundamental commitment to improving health outcomes for the most vulnerable.

The following elements must also be in place or achievable in your location:

  • The provider must be an NHS provider organisation
  • There must be a named ‘champion’ of the hospital team model at a senior level of the organisation
  • There is some understanding of the objectives and motivations for the model amongst all relevant stakeholders, including the CCG and senior hospital management
  • Homeless health is being prioritised as an issue within the local area, such as by local authorities or the CCG
Key stat stamp

A study1 of the KHP Pathway service at Guy’s and St Thomas’ Hospital showed a:

9%
reduction
in A&E attendances
56%
of patients
with improved housing status on discharge
11%
reduction
in bed days

Franchise Financial Information

Following confirmation that a Pathway Hospital Team is needed and funding for the team has been secured, Pathway and the Franchisee will sign a franchise agreement for the provision of Service Start up and Ongoing support. The annual franchise fee is £20,000 each year for the first two years, and £15,000 per annum thereafter.

Local needs and circumstances determine the level of Service Development Support that is needed prior to a new team becoming established, such as the size of the hospital and the complexity of the needs assessment. There are variable fees for this area of support which can be agreed prior to Pathway commencing work. We can also support a local champion to apply for the funding to carry out a needs assessment, which may also cover our Service Development Support fee.

The Next Steps

If you meet our franchisee profile and want to learn more about becoming a Pathway franchise, please contact us on the details below and we will be in touch to arrange a follow up call or meeting to discuss next steps.

The recruitment process:

Step 1

Potential franchisee submits initial query and completes Pathway's readiness questionnaire

Step 2

Meetings between potential franchisee and Pathway to discuss the details

Step 3

Review by prospective franchisee to consider all the information provided

Step 4

Pathway's final prospective franchisee evaluation

Step 5

Formal agreement

If you would like to discuss setting up a Pathway team in your area, please contact:

Paul Hamlin
Project Manager - Exploring Social Franchising and Licensing Project
Email: paul.hamlin@pathway.org.uk
M: 07983474025

“You have given me hope”

Find out more...

Below you can find more information on homelessness, how Pathway helps, and how you can get involved

Footnotes

Pathway logo including a green circle with a white symbol of a house

Contact

Paul Hamlin
Project Manager - Exploring Social Franchising and Licensing Project
Email: paul.hamlin@pathway.org.uk
M: 07983474025
Charity reg no. 1138741
Charity reg no. 1138741
Link to Pathway's twitter account
Link to Pathway's youtube
Link to Pathway's Linkedin account
By using this website you agree to our cookie policy. We use cookies to operate the site and for analytics (so we can understand how people are interacting with the site)